Your privacy is not an afterthought at ckpk. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
ckpk ("we", "us", "our") is committed to protecting the privacy of every person who uses our platform. This Privacy Policy explains how ckpk collects, uses, stores, and protects your personal data when you visit ckpk.net, register an account, make a deposit, or use any of our games and betting services.
This policy applies to all ckpk members and visitors in Bangladesh and elsewhere. By using the ckpk platform — whether through a browser or the ckpk mobile app — you confirm that you have read and understood this Privacy Policy and agree to the practices described here.
We've written this policy to be as clear and readable as possible. If you have questions about anything in it, please contact our support team before using the platform.
This Privacy Policy forms part of ckpk's Terms and Conditions. Both documents together govern your relationship with ckpk. We recommend reading both before registering.
ckpk collects only the personal data that is necessary to operate our platform, verify your identity, process transactions, and comply with legal obligations. We do not collect data we don't need.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bet history | Improving platform experience and responsible gaming |
| Verification Data | ID document images, selfies | KYC compliance and account security |
ckpk never collects sensitive data such as racial or ethnic origin, political opinions, or health information unless specifically required by law and with your explicit consent.
ckpk collects your personal data through several channels depending on how you interact with our platform:
ckpk does not purchase personal data from third-party data brokers or marketing lists. Every piece of data we hold about you comes from your direct interaction with our platform or from service providers acting on our behalf.
ckpk uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. Here is how we use the data we hold:
ckpk will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.
ckpk retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specific retention periods are as follows:
When data is no longer required, ckpk securely deletes or anonymises it so it can no longer be linked back to you as an individual.
ckpk takes data security seriously. We have implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse:
In the unlikely event of a data breach that affects your personal data, ckpk will notify you promptly and take immediate steps to contain and remediate the incident.
As a ckpk member, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.
Some rights are subject to legal limitations — for example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a limitation applies to your request.
ckpk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has accessed ckpk using false information, please contact us immediately at [email protected] so we can investigate and take appropriate action.
ckpk may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered members via email or an in-platform notification. The updated policy will be published on this page with a revised "last updated" date.
Continued use of the ckpk platform after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ckpk handles your personal data, please get in touch. Our team is available 24/7 and will respond to privacy-related enquiries within 2 business days.
For urgent privacy concerns such as suspected unauthorised access to your account, please use live chat for the fastest response from our security team.
ckpk gives you full control over your personal information.
Request a full copy of the personal data ckpk holds about you at any time, free of charge.
Ask us to update or fix any inaccurate or outdated information in your ckpk account.
Request erasure of your personal data where ckpk no longer has a legal basis to keep it.
Get your data exported in a structured, readable format so you can take it elsewhere.
Ask ckpk to pause processing of your data while a concern or dispute is being resolved.
Opt out of direct marketing communications from ckpk at any time from your account settings.
Privacy protection is built into every layer of the ckpk platform.
Every piece of data you send to ckpk travels over an encrypted TLS connection. Your login details, payment information, and personal data are never transmitted in plain text.
ckpk has never sold member data to advertisers, data brokers, or any third party. Your information exists solely to power your account and keep the platform secure.
We collect only what we genuinely need. If a piece of information isn't necessary to run your account or meet a legal requirement, ckpk simply doesn't ask for it.
Our security systems monitor the ckpk platform around the clock for unusual activity, potential breaches, and unauthorised access attempts — so threats are caught early.
Identity documents submitted for KYC verification are stored in encrypted form with strict access controls. Only authorised compliance staff can view verification documents.
In the unlikely event of a data incident, ckpk will notify affected members promptly and take immediate steps to contain the situation and protect your account.